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Starting June 14th
We are excited to have our clients back in the building for pet exams! Please review the following to be prepared for your appointment with your pet.
- Please park in the parking lot on arrival, and call our office at 301-249-3030.
- The receptionist will check your pet in and let you know when it’s okay to bring your pet in.
- Only one client is allowed to come in with each pet.
- Please wear a mask at all times within the building and maintain appropriate social distancing.
- Upon entry, a technician will greet you in the lobby and escort you and your pet to an exam room.
- The doctor will then come into the room to examine your pet and discuss a treatment plan.
- We ask that you stay in the exam room during the visit to prevent crowding in the lobby.
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.
For your convenience, "drop-off " appointments are available. A "drop off" means you can make an appointment to drop your pet off in the morning and pick them up that afternoon or evening. We will usually ask you to drop off sometime in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, she will give you a call to go over the diagnostic protocol, treatment, and discharge instructions, and answer your questions.
For the safety of all animals in our care, we require that all vaccinations be up to date according to the AVMA guidelines, unless a pet is not healthy enough to receive vaccines or for other reasons cannot be vaccinated.
All Patients Must Be on a Leash or in a Carrier
Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. For your protection, and that of others, all dogs must be on a leash or in a carrier and properly controlled while in the waiting area and exam rooms. All cats must be in an appropriate cat carrier.
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, Care Credit, cash and personal checks.